Privacy policy
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Privacy policy
Effective date : October 2, 2024
At DHF Tyres, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, request quotes, or visit our store.
1. What Information We Collect
We may collect the following personal information when you engage with us:
- Name
- Contact details (phone number, email address)
- Vehicle details (make, model, registration)
- Tyre preferences or service enquiry details
- Any information you provide through our contact or booking forms
We also collect general website usage data such as IP address, browser type, and pages visited using cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries or quote requests
- Book and manage tyre fittings or services
- Provide customer support
- Improve our services and website experience
- Send occasional service reminders or promotions (you can opt out at any time)
3. How We Store and Protect Your Data
Your information is stored securely and is only accessible by authorised staff. We use modern security measures to protect your data from unauthorised access, misuse, or loss.
4. Sharing Personal Information
We do not sell, rent or trade your personal information. In some cases, we may share your data with trusted third parties, such as payment processors or IT service providers, only when necessary to deliver our services to you. These third parties are required to handle your data securely and in accordance with privacy laws.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Ask us to delete your data
- Opt out of marketing communications at any time
To make any of these requests, simply email us at info@dhftyres.com.au
6. Cookies & Tracking
Our website uses cookies to improve user experience and track general website performance through tools like Google Analytics. You can manage or disable cookies in your browser settings.
7. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies individually.
8. Updates to these policies
We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website with the “Effective Date” listed above.
9. Contact Us
For questions about these terms or anything else, please get in touch:
DHF Tyres – Hallam VIC
Email: info@dhftyres.com.au
Phone: (03) 9796 4950
